Vinted Shoppers Share Frustration About Size Changes

Shoppers are voicing their frustration due to a modification that led to products showing incorrect sizing.

The popular resale platform has updated its measurement guidelines for women's and children's garments failing to inform all shoppers about the modification.

Online Platforms Response

Countless users and merchants are posting online claiming that product pages now present a modified sizing category compared to what was initially listed as a result of the reclassification.

The company said the revised method more closely matches other platforms.

The platform has recommended to check their listings and manually change the size when needed, causing user dissatisfaction.

Measurement Approach Updates

Previously, the measurements included numerical and alphabetical indicators, for instance S/8 or M/10.

The revised method features a letter with a size spectrum for example S/UK 8-10.

In some cases, the sizing has been recategorised - for example a size L was formerly size 12 but is now a UK 16-18.

Member Experiences

A fashion influencer, who makes TikTok content about plus-size fashion, explained the modification "makes transactions more difficult".

"Not many brands say XL is a 20-22," which is what Vinted now does.

Another user, located in Scotland, said garments she listed on Vinted with size 14 labels were showing in the marketplace as measurements 20-22.

"If anyone [who is] size 20-22 buys them they may become frustrated," she explained.

Required Changes

Charlotte Lunn, located in England, explained she became annoyed because the modification necessitated personal updates the sizing for "all her products".

"For me this is particularly frustrating, since I have chronic health issues and selling on Vinted has been paramount following partial earnings loss," she stated.

Service Background

The service features exceeding 100 million shoppers, including 18 million in the UK.

It has emerged as a preferred choice to second-hand platforms like eBay and Depop.

This represents another occasion where an unanticipated change on the platform has faced criticism: previously, Vinted reversed a change concerning shipment methods following member complaints.

Shawn Ferguson
Shawn Ferguson

A logistics consultant with over 12 years of experience in UK supply chain optimization and sustainable transport solutions.